HQ Digital Products

Last Updated: April 14, 2025

This Privacy Policy describes how HQ Digital Products ("we," "us," or "our"), a Delaware company, collects, uses, and discloses your Personal Information when you visit or make a purchase from the website located at hqdigitalproducts.com (the "Site").

1. Information We Collect

We collect information about you in various ways when you use our Site.

Information You Provide Directly: We collect information you provide directly to us, such as when you create an account (if applicable), make a purchase, or contact us. This may include your name, email address, and any other information you choose to provide.
Information Collected Automatically: When you access or use our Site, we automatically collect certain information, including:
- Log Information: We log information about your use of the Site, including your browser type, access times, pages viewed, your IP address, and the page you visited before navigating to our Site.
- Device Information: We collect information about the computer or mobile device you use to access our Site, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
- Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Site and your experience, see which areas and features of our Site are popular, and count visits. Web beacons are electronic images that may be used in our Site or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies, and how to disable them, please see "Your Choices" below.
Information from Payment Processors: When you make a purchase, your payment is processed by a third-party payment processor (e.g., Stripe, PayPal). We do not directly collect or store your full payment card details. However, we may receive transaction details from the payment processor, such as the last four digits of your card number, transaction ID, and purchase amount, to fulfill your order and for record-keeping.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, maintain, and improve our Site and Products;
Process transactions and send you related information, including purchase confirmations and invoices;
Send you technical notices, updates, security alerts, and support and administrative messages;
Respond to your comments, questions, and requests, and provide customer service;
Communicate with you about products, services, offers, promotions, rewards, and events offered by us and others, and provide news and information we think will be of interest to you (you can opt-out of marketing communications at any time);
Monitor and analyze trends, usage, and activities in connection with our Site;
Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of HQ Digital Products and others;
Personalize and improve the Site and provide advertisements, content, or features that match user profiles or interests;
Carry out any other purpose described to you at the time the information was collected.

3. How We Share Your Information

We may share your Personal Information in the following situations:

With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., payment processors, website hosting, email delivery services).
In Response to Legal Process: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the Site, protect the personal safety of users of the Site or the public, or protect against legal liability.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
With Your Consent: We may share your information for any other purpose disclosed to you at the time we collect the information or pursuant to your consent.

We do not sell your Personal Information to third parties.

4. Your Choices

Account Information: If you create an account, you may update, correct, or delete your account information at any time by logging into your account or contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.
Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site.
Promotional Communications: You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

5. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

6. Data Retention

We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

7. Children's Privacy

Our Site is not intended for children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect Personal Information from children under 13 (or 16). If we learn that we have collected Personal Information from a child under the relevant age, we will take steps to delete such information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the "Last Updated" date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Site to stay informed about our information practices and the ways you can help protect your privacy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us exclusively via email at: [email protected]. This is the designated channel for privacy-related inquiries.